A Brief History of Southern Wine & Spirits of Florida
Indeed, beginning with the state of Florida, Southern Wine & Spirits of America, Inc., which is based in Miami, embarked on an aggressive program of expansion into new markets, a process that continues to this day.
Since its founding in 1968, Southern Wine and Spirits of America, Inc. (Southern), is the leading nationally recognized wine and spirits distributor in the United States known for its historic commitment to delivering the highest standards of customer service, creative marketing programs and partnerships. The Company is also known for its best-in-industry professional and well-trained sales, operational and support staff, its ongoing investments in and contributions to hospitality and beverage education for its staff, its customers and to many national educational institutions. In addition, Southern is justly respected for its deeply held belief in the importance of giving back, for being a socially responsible corporate citizen and for making generous contributions to national, state and local charitable organizations.
Today, Southern operates in 28 states, including its original Florida market, where its corporate headquarters is located in Miami. Over the past 38 years, pursuing a determined strategy to expand through internal growth as well as through the acquisition of established wholesalers, Southern Wine and Spirits of America expanded its Florida operations into California in 1969, Nevada in 1976, Arizona in 1992, South Carolina in 1993, Pennsylvania in 1995, Hawaii in 1996, Kentucky in 1998, New Mexico in 2000, Colorado in 2001, Illinois in 2002, New York in 2004, Maine, Mississippi, New Hampshire, New Jersey, North Carolina, Vermont, Virginia and West Virginia in 2005. In 2006, the Company began operations in Alabama; and, in a partnership arrangement, now operates in Idaho, Montana, Oregon, Utah, Washington, and Wyoming as well. In 2007, the Company entered Ohio, the country's third largest Control jurisdiction.
With more than 2,500 sales and support staff now working statewide in Florida, operating from key distribution hubs in the state - Miami, Tampa, Orlando, Jacksonville, a new facility in Lakeland (the largest in the state) and Pensacola - Southern Wine & Spirits of Florida is able to field a comprehensive distribution, marketing and merchandising network comprised of various executive, warehouse, educational, transportation and training facilities.
Taken together, these modern facilities are designed to provide excellence in customer service for on- and off-premise accounts as well as for brand owners and suppliers. Supported by these impressive operational capabilities, Southern Wine & Spirits of Florida offers next-day deliveries to the state's hotels, resorts, entertainment theme parks, as well as to thousands of chain and independent restaurant and retail establishments operating from Pensacola in the Florida Panhandle to Key West in the South.
It is no exaggeration to say that Florida, with its Miami and Orlando markets in particular, qualifies as one of most challenging and growth-oriented beverage markets in the United States. “The Florida market, with 55 million tourists arriving annually, is one of the most diverse and demanding beverage markets in the United States,” says Steve Power, Executive Vice President, General Manager of Southern Wine & Spirits of Florida.
In the last 30 years alone, Mr. Power reports that the total population of the state has grown approximately 50 percent, from about 10 million residents in 1976 to today's estimated statewide population of about 15 million. As noted above, Florida is also an extremely varied market - from the ethnically diverse Miami metropolitan market to the huge domestic and international tourist markets concentrated in the central region of the state around Orlando, to the Gulf Coast and all the way to Jacksonville on the Atlantic seaboard, where many retirees and seasonal residents continue to visit and then settle down in dozens of thriving local and retirement communities.
According to Mr. Power, Southern Wine & Spirits of Florida is deeply committed to its suppliers. He says, “Suppliers are really the lifeblood of our business because we don't own the brands we represent.” Mr. Power adds, “The key is how you perform for all your suppliers; we constantly study the opportunities for each brand, in each trade channel and each market.”
Likewise, Mr. Power maintains Southern Wine & Spirits of Florida's laser-like focus on customer service is second to none, but he takes nothing for granted. Mr. Power says that “Since we are the No. 1 wine and spirits distributor in the state, as the champion, you have to work harder and smarter than everyone else to remain the leader.”
Mr. Power firmly believes that the Company's leadership role in Florida is no accident, but instead the fruit of a carefully executed strategy that puts a premium on hiring and retaining the best people in the industry. As evidence of the Company's commitment to its people and in turn the high degree of loyalty that policy engenders, Mr. Power says, “We have very low turnover.”
According to Mr. Power, the most important goal of Southern Wine & Spirits of Florida is: “To provide the highest level of service to our customers, to employ the most knowledgeable and professional sales people who can help our customers grow their own businesses, and to offer added-value to our customers with the leading brands of wine, spirits, beers and other non-alcoholic beverages we represent.”
Southern Wine and Spirits of Florida's leadership status carries a number of advantages, according to Richard Booth, Vice President, General Manager of Southern Wine & Spirits of Florida’s South Florida marketing area, which is based at the Company's headquarters in Miami. Mr. Booth says: “With Steve Power running the whole state, we can do statewide marketing. As a result, our suppliers don't have to visit all our offices to get something done.”
According to Jorge Picos, who was appointed Vice President, Director of Sales and Marketing of Southern Wine & Spirits of Florida in early 2006, the Company, as large as it is, is eager for still more growth. Looking to the future, Picos is very optimistic about the Company, adding, “Our biggest opportunities ahead are to acquire new brands and existing brands from competitive wholesalers, while continuing to develop and build our current portfolio.”
Barry Zeidwig, Vice President, General Manager of Southern Wine & Spirits of Florida's North Division, which is based in Jacksonville, is equally confident about achieving future growth. Mr. Zeidwig says, “As a company, we want to continue our stellar growth and to increase our market share relative to our competitors.” Mr. Gene Sullivan, who was appointed Vice President, General Manager of Southern Wine & Spirits of Florida’s Central Florida Division in early 2006, emphasizes, as the Company gears up for still more growth there will be absolutely no compromises on individual and corporate integrity. Mr. Sullivan says, "Going forward, we want to maintain the high level of integrity that Southern Wine & Spirits of Florida is known for.”
All four of Southern Wine & Spirits of Florida's senior executives pay tribute to the example set by, and the mentoring they all received from, Mr. Mel Dick, Senior Vice President of Southern Wine & Spirits of America, Inc., and President of the Company's Wine Division.
Echoing comments by his Florida colleagues - Mr. Booth, Mr. Picos, Mr. Sullivan and Mr. Zeidwig - Mr. Power says “Mel is always challenging himself, challenging our entire organization, and that's something I learned from Mel. He has been a real mentor to so many people in our Company; it is truly a remarkable achievement.”
Summing up, Mr. Power says, “What differentiates Southern Wine & Spirits of Florida from the competition is that we have a stable of winners here, people who are challenged to be the best - that is our competitive advantage.”